Shipping Policy

Last updated: 27 November 2025

Company Name: Treoxo

Order Processing

All orders are processed within 1–3 business days.

Shipping Times

We deliver to all EU countries.

Estimated delivery time:
      •     Estimated delivery: 3-12(standard)
      •     Can be to 15-20 business days during peak seasons
All orders include tracking information sent to your email.

Incorrect Address

Treoxo is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your order exceeds the maximum delivery time (20 business days), please contact us for a free replacement or full refund.

Customs & Duties

EU customers rarely experience customs fees. If any issue occurs, our support team will assist you.